loyalty-customer-delight-credit

Exactly after an year I am back one of my favourite destinations Shirdi, and after enjoying wonderful darshan here and getting the blessings its now time to treat my taste buds. I was looking for the same street food which I enjoyed last time, amazing Poha, and finally I locate him and before we place our order mom tells him that we love to have breakfast here bodies add on to it saying that your wife cooks amazing food and we are here back after an year again just to taste the same food. While we enjoy the loyalty that we had offered he takes this chance to add to customer delight and serves us an extra serving without any cost which he just refuses to be paid for. I praise his wife yet again and this time he tells us, you should meet her and praise her on self. I do agree to his idea and take it as a moment to express gratitude to his small deed that touched my heart. I did go and meet his wife and praised her for she truly deserved it. What I liked about her husband was that he ensured the credit goes to right person and that person feels motivated. Manisha Dawar